Privacy Policy
RecruitAusHealth PTY LTD and its associated entities (collectively referred to as “the Agency,” “we,” “us,” or “our”) are dedicated to safeguarding your privacy and ensuring the confidentiality of the personal information we collect. This Privacy Policy outlines how we collect, use, store, disclose, and protect your personal information in accordance with applicable laws in Victoria, Australia, and federal legislation. We encourage you to reach out with any questions or concerns regarding your personal information.
Our operations, particularly in healthcare recruitment, involve collecting personal and sensitive information to facilitate employment opportunities and client engagements. This policy is governed by the Privacy Act 1988 (Cth) and, in the context of health-related data, the Health Records Act 2001 (Vic), alongside other relevant Victorian and Australian laws.
1. Collection of Personal Information
What We Collect
We collect personal information necessary to provide our recruitment and employment services, including but not limited to:
Identification Details:
Full name, date of birth, and copies of identification documents.
Contact Information:
Current and previous addresses, phone numbers, and email addresses.
Professional Information:
Professional registration details (e.g., with the Australian Health Practitioner Regulation Agency – AHPRA).
Qualifications, employment history, clinical skills appraisals.
Professional indemnity insurance, and personal references.
Background Checks:
Consent forms, clearance notifications (e.g., police checks, Working with Vulnerable People checks).
Financial details where relevant.
Health Information:
Immunisation records or other health-related data required for credentialing in healthcare roles.
How We Collect It
We collect this information directly from you when you:
Register with us or submit an application, resume, or cover letter.
Sign an Agency Agreement outlining mutual rights and responsibilities.
Engage with our website or services.
We only collect sensitive information with your knowledge and consent, typically for credentialing purposes to connect healthcare practitioners with employment opportunities. You will be informed of:
The purpose of collection.
Who will receive the information.
Your rights to access and correct it.
Our contact details as the collecting and holding entity.
Legal Requirements in Healthcare Recruitment
In Victoria, we may verify your AHPRA registration, qualifications, and background checks (e.g., Police, Working with Vulnerable People checks under the Working with Vulnerable People (Background Checking) Act 2011 (Vic) where applicable) to meet employment and health service standards.
2. How We Protect Your Data
We implement robust technical and organisational safeguards to protect your personal information from loss, unauthorised access, alteration, or disclosure. These measures include:
Encryption
Our website uses Secure Sockets Layer (SSL) technology to encrypt data you submit.
Security Protocols
Regular updates to our systems to align with technological advancements.
(a) Cookies
Cookies are small data files stored on your device to improve your experience on our website. We use:
Session Cookies: Temporary files deleted when you close your browser, used to track login status or filter options.
Persistent Cookies: Stored for up to 12 months to remember your preferences (e.g., login details if you select “Remember Me”).
We do not use cookies to store personal data or share it with third parties. You can manage cookies via your browser settings, though disabling them may limit some website functionality.
(b) Third-Party Cookies
We use third-party tools like Google Analytics to gather anonymised usage statistics. These cookies (session and persistent, stored up to 24 months) help us enhance our services but do not identify you individually.
(c) Links to External Sites
Our website may link to third-party sites beyond our control. We are not responsible for their privacy practices or content and recommend reviewing their policies.
Additional Security Measures
Under the Notifiable Data Breaches (NDB) Scheme (Privacy Act 1988), we will notify you and the Office of the Australian Information Commissioner (OAIC) if a data breach poses a risk of serious harm.
3. Use of Personal Information
We use your information to:
Present your credentials to clients for employment opportunities.
Conduct mandatory pre-employment checks, such as referee checks and police checks, required by health services in Victoria.
Verify compliance with healthcare regulations, including AHPRA registration and immunisation status.
Create and manage your account on our website.
Send marketing materials, such as newsletters, or respond to your inquiries.
Participate in audits by Victorian public health entities (e.g., Department of Health) for accreditation, with identifying details removed where practicable.
Data Retention
We retain your information only as long as necessary to:
Provide our services.
Meet legal obligations (e.g., under the Health Records Act 2001 (Vic) or Fair Work Act 2009 (Cth)).
Once no longer required, your data is securely deleted unless retention is mandated by law (e.g., bookkeeping or health record requirements).
4. Disclosure of Personal Information
We disclose your information only when:
It aligns with the purpose of collection, and you would reasonably expect or have consented to such disclosure.
Required by law (e.g., under the Health Records Act 2001 (Vic) or in response to a court order).
Necessary to mitigate a serious threat to public health or safety, where obtaining consent is impractical.
Additional Disclosure Scenarios
We may share data with Victorian health services, clients, or regulators to comply with workplace safety laws (e.g., Occupational Health and Safety Act 2004 (Vic)) or employment standards.
5. Retention and Disposal of Personal Information
We ensure:
Secure disposal of information when no longer needed, per legal requirements.
Protection against unauthorised access or misuse through reasonable safeguards.
Confidentiality when sharing data with service providers.
Retention Periods
General recruitment records are kept for a minimum of 7 years under Australian tax and employment laws.
Health-related data may be retained longer under the Health Records Act 2001 (Vic) or professional guidelines.
After retention periods, data is securely destroyed or anonymised.
You are responsible for keeping any provided passwords confidential. We will not request your passwords.
6. Direct Marketing
We may use your contact details to send promotional materials about our services via email, SMS, or mail. You can opt out at any time by:
Clicking the unsubscribe link in our emails.
Emailing us at: people@recruitaushealth.com.au
Third-Party Marketing Tools
We use HubSpot, a CRM platform, to manage marketing communications. Data shared with HubSpot (e.g., name, email) is protected under our agreements and their privacy policies. You can opt out as described above.
7. International Data Transfers
Your information may be shared with our affiliates, clients, or service providers in countries such as the UK, Republic of Ireland, New Zealand. We ensure these recipients respect confidentiality and comply with local privacy laws, though they may not be bound by the Australian Privacy Principles (APPs). Internet-based transfers carry inherent risks, so verify recipient details when sharing data.
8. Your Rights to Access and Correct Information
You may request:
Access to the personal information we hold about you.
Correction of inaccurate, incomplete, or outdated data.
Contact our Privacy Officer (details below) to exercise these rights. We will respond within a reasonable timeframe.
9. Special Circumstances
If the Agency is sold or restructured, your information may be transferred as part of that transaction. We will not use your data for unrelated purposes without your consent.
10. Third-Party Websites
Links to external sites on our platform are provided for convenience. We do not control or endorse their privacy practices—please review their policies before sharing information.
11. Contact Us
For questions, complaints, or to exercise your rights, contact:
Privacy Officer
Email: people@recruitaushealth.com.au
Phone: +61 1300 064 137
12. Changes to This Policy
We may update this policy periodically. The latest version, available on our website, governs our handling of your information.
13. Complaints and Further Information
If unsatisfied with our response, contact:
Office of the Australian Information Commissioner (OAIC)
Phone: 1300 363 992
Website: https://www.oaic.gov.au/
For Victorian health records issues:
Office of the Health Complaints Commissioner (Victoria)
Phone: 1300 582 113
Website: https://hcc.vic.gov.au/
14. Terms of Use
By using our services or website, you agree to:
Provide accurate information.
Use our services lawfully and in accordance with this policy.
Accept that we may terminate access if you breach these terms.
15. Relevant Legislation
This policy aligns with:
Privacy Act 1988 (Cth) and Australian Privacy Principles (APPs).
Health Records Act 2001 (Vic) for health information.
Fair Work Act 2009 (Cth) for employment matters.
Occupational Health and Safety Act 2004 (Vic) for workplace safety.
Other applicable Victorian and federal laws.
16. Consent
By engaging with RecruitAusHealth PTY LTD, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
